Shipping & Refund Policy

Delivery Information, Return Eligibility, and Refund Procedures

Shipping Policy

At Order My Peptides, we are committed to delivering your orders securely, discreetly, and on time.

Processing Time

Orders are processed within 1–2 business days, excluding weekends and holidays.

Shipping Methods

All orders are shipped via USPS. Shipping costs are calculated based on order weight and delivery location.

Delivery Time

Standard shipping typically takes 1–5 business days within the United States and Canada. Delivery times may vary depending on carrier performance and destination.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

PO Box Addresses

Orders shipping to PO Boxes will be delivered via USPS only.

Holiday Delays

Carriers do not operate on U.S. federal holidays, which may impact processing and delivery timelines.

Returns & Refunds

Due to the specialized and sensitive nature of our research-only products:

All Sales Are Final

We do not accept returns, exchanges, or refunds once an order has been shipped.

Order Cancellations

Orders may be canceled within 30 minutes of payment confirmation. Once order processing has begun, cancellations are not guaranteed.

Damaged, Missing, or Incorrect Items

If your order arrives damaged, incomplete, or incorrect, please contact our support team within 48 hours of confirmed delivery. We will promptly investigate and work toward a resolution.

Additional Information

Lost or Stolen Packages

Once a package has been transferred to the shipping carrier, Order My Peptides is not responsible for loss, theft, or carrier-related delays. USPS includes coverage up to $100 for insured shipments. For higher-value orders, we recommend purchasing additional shipping insurance at checkout.

Customer Support

For any shipping or order-related inquiries, please contact:

Email: support@ordermypeptides.com

Legal Disclaimer & Compliance

All products sold by Order My Peptides are strictly intended for research use only and are not for human consumption.

Our products are not dietary supplements, drugs, or cosmetics. Statements made on this website have not been evaluated by the U.S. Food & Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

By placing an order, you confirm that you are a qualified researcher or authorized institution purchasing for legitimate laboratory use and that you agree to our full Terms of Service.

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